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Frequently Asked Questions
We try to anticipate questions you might have about our service offerings and provide the answers here. If you need additional information send email to josephscadillacservice@mechanicnet.com or call us at (866) 447-7821. |
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Does JOSEPH’S CADILLAC SERVICE work on anything other than Cadillacs? |
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Yes, although our specialty for over 20 years was Cadillac, we have expanded to offer the complete range of service for all GM makes and models. |
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Do I have to take my car to a dealer for scheduled maintenance in order to protect my new car warranty? |
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No, as long as you have scheduled maintenance performed as recommended by the manufacturer, your new car warranty will be protected. |
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How do I show the dealer that the scheduled maintenance has been performed? |
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Our online capability makes it easy. After your first visit to us, you will receive a postcard with a user id and password to log on to our website. You will be able to view all your service records with us and print them if you need to show your dealer that you have kept up with the recommended maintenance. |
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Does JOSEPH’S CADILLAC SERVICE provide reminders when scheduled maintenance is due? |
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Yes. We send out reminders when service is due. The reminders can come through U. S. Mail or through email. |
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Why is routine maintenance so important? |
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The motor oil, transmission fluid, coolant, and other fluids degrade over time and need to be replaced regularly in order to prevent possible damage to the engine, transmission and other parts of the car. Brake pads and rotors wear over time and need to be replaced. Air and fuel filters get clogged and rob your engine of vital performance. Finally, when we perform routine maintenance for you, we inspect the whole car and alert you to any situations we see developing. In some cases, the situation may need immediate attention, but for repairs that can be postponed we will give you an estimate of the repair cost, so you can plan for the expense. |
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Other Service Areas: Roseville
Elk Grove • Antelope
Carmichael • Auburn
Citrus Heights
North Highlands Hours of Operation:
Monday–Friday
8 a.m.–5 p.m. |
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